This Week in Imaging: From Document Capture to Intelligent Digital Workflows

by Kathleen Wirth · Published January 19, 2024 · Updated January 19, 2024

This week’s news included something that at first glance might not seem that significant – Kofax, a provider of intelligent workflow-automation solutions, changed its name to Tungsten Automation.

The change appears in part to reflects Kofax’s acquisition of Tungsten Associates almost a year ago, a company that provides digital invoicing in the invoice-to-pay process.

Kofax also says the name change reflects its evolution as a company that began almost 40 years ago with document-capture solutions that enable companies to convert paper-based documents that can be integrated into digital workflows. Now, however, Kofax says it’s focusing on intelligent automation solutions, enabling enterprises to automate their content- and data-intensive workflows – with the key being that documents are digital.

For instance, with Tungsten Robotic Process Automation (RPA), robots – or bots – can think and act upon data. Insurance companies can use this to process claims faster and more efficiently (with bots, not humans, examining and organizing data), while other enterprises can processes electronic invoices faster – and without human labor.

Kofax – or rather Tungsten – still of course provides document-capture solutions (Kofax Capture), but the company stresses that its focus is now on intelligent automation solutions for digital (not paper) workflows. Because of the cost and time savings automated digital workflows offer, we suspect virtually all enterprises are headed in this direction.

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