Hyland Announces New Enhancements to ECM Solutions Portfolio

Hyland Software, a provider of enterprise-content management (ECM) and workflow solutions, today announced new product functionality, enhancements, and solutions to support organizations in their digital transformation (DX). The firm says the new functionality and enhancements provide improved automation, user experience, and platform scalability.

John Phelan, executive vice president and chief product officer at Hyland, explained that the new releases provide simplified cloud administration and storage options, new automation capabilities, secure integrations with business applications, and greater scalability for installations of all sizes.

New enhancements within the Hyland product portfolio include:

Content Services

Alfresco platform: Hyland has developed several new tools to provide enterprise-class, cloud-hosted business solutions, simplifying the management of cloud deployments, providing more intuitive user experiences, supporting more complex business processes,and deeper integrations with line-of-business applications.

Enhancements to Alfresco Content Connector for Amazon Web Services (AWS) S3/Glacier and Azure include simplified storage management and added support for lower-cost storage tiers on AWS and Azure. Hyland made other improvements to support complex business processes within Alfresco Process Services to improve security, task timers, and asynchronous job support. Finally, Hyland extended the Alfresco Enterprise Search capabilities with Elasticsearch, including enhanced query and proximity search support.

Perceptive Content: Hyland’s ongoing development on the Perceptive Content platform is said to provide improved performance, security, and scalability, regardless of the size of the deployment. Productivity enhancements to the Perceptive Content Experience Apps are said to help simplify tasks for users, ensuring content remains accessible across the process life cycle.

Intelligent Automation

The company made several updates to Hyland RPA to provide organizations with simplified bot deployment, more visibility over automated tasks, secure integrations, and improved user experience. The latest product version allows organizations to coordinate end-to-end automation with the newly developed Web Manager, which provides improved security and user management, and updated reporting insights. Finally, the updated Designer is said to provide flexible, secure integration with third party applications/services, and facilitates scaling automation enterprise-wide.

New Hyland Healthcare solution 

Hyland Healthcare’s latest solution, the Hyland Clinician Window, is said to unlock physician access to the more than 75 percent of patient information that doesn’t typically reside in the electronic medical record (EMR). It’s said to help physicians make informed care decisions to improve patient outcomes by delivering access to medical images, EKGs, consultation notes, and other unstructured patient data within EMR workflow.  


New functionality within Hyland’s cloud-native capture product, Hyland Experience Capture (HxC), provides automatic separation by barcode for automated document splitting of 1D and 2D barcodes. This is said to eliminate the need for manual separation, improving employee experience by rededicating workers to higher-value tasks.

For more information about the newest enhancement to the Hyland Platform, visit Hyland.com/Platform.

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