Wirth Consulting

for independent office printer, MFP, and workflow news and insight

New Xerox Services for Automating Time-Consuming Business Processes

by · Published · Updated

Xerox today announces a new services portfolio consisting of five horizontal and four industry-specific services designed to streamline time-consuming business processes, including those in healthcare, government, retail, and insurance.

  • Xerox Intelligent Workplace Services: Is designed to transcend the traditional managed print services (MPS) segment by leveraging workflow automation, content management, and print infrastructure optimization for more efficient and secure workplaces.
  • Xerox Capture and Content Services: Provide advanced multi-channel document capture and process automation, making information available at point of need.
  • Xerox Accounts Payable Services: Offer a range of invoice processing services, from automated to full e-invoicing; these services are designed to eliminate time-consuming processes while improving data security, giving clients control of the payment schedule.
  • Xerox Digital Hub and Cloud Print Services: Provide cloud-based, multi-layered enterprise solutions for fast, cost-controlled printing services; include design, production and delivery of print and digital collateral materials.
  • Xerox Campaigns on Demand Services: Feature a multi-use marketing campaign solution that can be sized to any audience size across multiple channels.

Xerox Sector-Specific Services

Addressing the unique needs of industries, such as insurance, healthcare, public sector and retail, Xerox’s first set of sector-specific services provides new ways to enhance the client experience, including:

  • Xerox Services for Digital Insurer: Enable insurance organizations to meet the demands of numerous touch points across the client journey by helping orchestrate engagement and supporting business processes.
  • Xerox Services for Digital Patient: Enable healthcare organizations to face the challenges of providing an improved patient experience, from admission to discharge, while supporting compliance with an ever-increasing regulatory environment.
  • Xerox Services for Digital Citizen: Assist public sector authorities to better navigate and manage the citizen journey; reduce costs associated with supporting regulatory compliance.
  • Xerox Services for Digital Retailer: Help retailers drive brand engagement and loyalty through an enhanced experience at every stage of the consumer experience.

Joanne Collins Smee, chief commercial officer for Xerox, commented: “There is a significant opportunity for our clients to automate inbound and outbound communications, extract value from ingested data and streamline various business processes to unlock immense productivity gains. Powered by our technologies, software and Managed Print Services (MPS) expertise, Xerox Services allows our clients to better compete in a rapidly changing market environment.”

The first release of the new Xerox Services portfolio is now available in the United States, United Kingdom, Canada, and France. For more information on Xerox Services visit www.xerox.com/services or contact a Xerox sales representative.

More Resources

Tags: