Wirth Consulting

For in-depth print and document workflow research and insight

2025 Year in Review: Toshiba Tec

by ·

The year of 2025 was a bit of a bumpy ride for Japanese office printer and copier/MFP company Toshiba Tec due to tariff pressures and lower demand for office hardware.

Financial Performance

For its fiscal year that ended in March 2025, Toshiba Tec saw a return to profitability, supported by strong overseas sales for its retail point-of-sale (POS) systems and strategic divestments. 

However, for its second quarter (July to September 2025), Toshiba reported a net loss due to restructuring, which included  layoffs at its joint-venture ETRIA, which it had formed with Ricoh for the development and manufacturing of office copier/MFPs and related supplies and parts.

Regarding ETRIA, Toshiba Tec’s Workplace business transferred parts of its MFP and autoID operations to ETRIA, while transferring its inkjet business to RISO. This restructuring led to workforce reductions and consolidation of production sites at Toshiba Tec, as the company aimed to streamline its operations and reduce costs.
Regarding its Retail and Solutions business, Toshiba Tec continued to develop innovations for its retail POS systems and self-service kiosks, which deployed  AI-enhanced software.

Tariff Impact

Toshiba Tec reported that U.S. reciprocal tariffs cost it about ¥16.5 billion ($101 million) in increased costs and lost sales for its fiscal year ending in March 2025. After some mitigation efforts, those tariff costs came to about ¥11 billion ($67 million). This included both direct tariff costs and indirect impacts due to lower demand.

Environmental Sustainability

In the area of environmental sustainability, Toshiba Tec UK entered into a sustainability partnership with CleanHub. The partnership is aimed at reducing ocean plastic waste, aligning with the company’s Environmental Future Vision 2050 goals and broader corporate responsibility initiatives.

Summary

Toshiba Tec has stated that it continues to face geopolitical uncertainties such as U.S. reciprocal tariffs and supply-chain challenges, which it says has affected its short-term financial results and planning. Meanwhile, the company continues to shift away from office hardware sales toward integrated commerce platforms, software, and services for its retail business, where it sees more growth.